You have no items in your shopping cart.
TheWallAquarium.com Customer Service Information:
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- * Most orders will be processed and shipped via FedEx Ground or U.S.P.S. within 2 business days. U.S.P.S. and FedEx Ground usually take 5-7 business days from the date of shipment to arrive. Orders placed on weekends will be processed on Monday. In addition, due to custom assembly and large aquarium dimensions, some aquariums and products require a longer delivery time and higher shipping charges. If you require SIGNATURE DELIVERY or Overnight shipping do not place your order online; place your order by phone: 801-660-1173. Normal office hours are Monday-Friday, 9am-5pm (MST). Once submitted, all orders are final. Changes cannot be made after your order has been placed.
If you would like signature delivery on your order you must contact us at 801-660-1173.
Shipping Methods & Times
FedEx Ground - 5-7 business days - Order By December 16 For Christmas Delivery
FedEx Express Saver - 3 business days- Order By December 20 For Christmas Delivery
FedEx 2 day - 2 business days- Order By December 21 For Christmas Delivery
FedEx Overnight - Next business day (Call for overnight shipping) Order By December 23 For Christmas Delivery
U.S.P.S Shipping Not Available for some aquariums & oversized packages
U.S.P.S Parcel Post - 7-10 business days
U.S.P.S Priority Mail - 3-4 business days - Order By December 17 For Christmas Delivery
U.S.P.S First Class Mail - 4-5 business days - Order By December 17 For Christmas Delivery
To receive a shipping quote, add the products you are interested in to your shopping cart, then type in your zip code and click on "get quote" and the appropriate shipping quotes and methods will be returned.
- Contact Information
- Business Hours: Monday - Friday 9 a.m. - 5 p.m. (MST)
- Once processed, all orders are final. Changes cannot be made after your order has been processed. Used aquariums and aquarium parts are non-returnable. Please see our return policy for additional details.
Privacy & Security
- Our website and ordering process is secured with data encryption for your protection. To view our detailed Privacy & Security Policy please click here.
Returns & Replacements
- Once submitted, all orders are final. Changes cannot be made after your order has been placed. Used aquariums and aquarium parts are non-returnable. Please see our return policy for additional details. Click here to see our return policy.
- You may place your order via the internet or phone. If you have question about the ordering process please contact customer service at 801-660-1173.
Payment, Pricing & Promotions
- To see our current sales and promotions please visit our sales page.
- When you log in to your account, you will be able to do the following:
Proceed through checkout faster when making a purchase
Check the status of orders
View past orders
Make changes to your account information
Change your password
Store alternative addresses (for shipping to multiple family members and friends!)
Updating Account Information
- If you would like to update any account information please login to your account and update the appropriate information.